Mandatory information when placing an order

  • Agreement number
  • Consignor’s customer number and name, possible references (acc. to agreement)
  • Client contact person: telephone, fax or e-mail address
  • Client customer number and name, possible references (acc. to agreement)
  • Consignee’s customer number and name, as well as possible references (acc. to agreement)
  • Payer according to customer agreement
  • Departure terminal
  • Destination terminal
  • Departure date and time
  • Number of intermodal transport units, wagons or units
  • Wagon type or flit no.
  • Goods net weight (kilograms), and in intermodal transport the unit tare and goods weight.
  • NHM number
  • For intermodal units: Number of units and type/size (e.g. container/swap body/trailer)
  • When in need of a connecting transport by truck: pick up/receiver address
  • Dangerous goods: Dangerous goods declaration
  • If appl. optional service according to agreement
  • Other transport instructions (e.g. special cargo transport number)
  • Other goods description (e.g. EWC code when transporting hazardous waste)